Terms & Conditions

Agreement to Terms

By accessing and using UKWeightloss services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all users of our website and services, including patients, customers, and visitors.

About Our Services

UKWeightloss is a division of Adexcel Limited, providing weight management and medical weight loss services. Our services include:

• Medical consultations and assessments
• Prescription weight loss medications
• Ongoing monitoring and support
• Lifestyle and dietary guidance
• Follow-up care and adjustments

Eligibility and Requirements

Age Requirements

You must be at least 18 years old to use our services. We do not provide weight loss medications to individuals under 18 years of age.

Medical Eligibility

Our services are available to individuals who:

• Have a BMI of 27 or higher (or 25+ with weight-related health conditions)
• Have not been able to lose weight through diet and exercise alone
• Do not have contraindications to weight loss medications
• Are committed to making lifestyle changes

Consultation and Assessment

Before prescribing any medication, we will:

• Conduct a thorough medical assessment
• Review your medical history and current medications
• Assess your suitability for treatment
• Explain potential risks and benefits
• Obtain your informed consent

Payment Terms

Pricing and Payment

• All prices are displayed in British Pounds (GBP) and include VAT where applicable
• Payment is required before treatment begins
• We accept major credit cards, debit cards, and bank transfers
• Payment plans may be available for certain treatments

Refunds

Refund policies vary depending on the service:

• Consultation fees are non-refundable once the consultation has taken place
• Unused medications may be eligible for refund within 14 days
• Refunds are subject to medical review and approval
• Processing fees may apply to refunds

Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical information
• Follow prescribed treatment plans and instructions
• Attend scheduled follow-up appointments
• Report any side effects or concerns immediately
• Not share medications with others
• Store medications safely and securely

Limitation of Liability

While we provide professional medical services, you acknowledge that:

• Weight loss results vary between individuals
• No guarantee of specific weight loss outcomes
• Medications may have side effects
• Lifestyle changes are essential for success
• Regular monitoring is required for safety

Intellectual Property

All content on our website, including text, images, logos, and software, is protected by copyright and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer our software or systems
• Create derivative works based on our content

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

Termination

We may terminate or suspend your access to our services at any time if:

• You violate these terms and conditions
• You provide false or misleading information
• It is medically unsafe to continue treatment
• You fail to comply with treatment requirements

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website and will take effect immediately. Your continued use of our services constitutes acceptance of the modified terms.

Contact Information

For questions about these terms and conditions: